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Shipping

Delivery

Please allow 4-6 business days for your order to be dispatched.
Please allow extra time during busy and sale periods.

Australia orders:
Standard shipping $15 flat rate Australia wide, or spend over $100 and receive free postage.
Upgrade to express postage for an additional $8 per order.
Orders within Australia are sent via Registered Post.

International Orders: 
International orders are sent via Registered Post standard delivery.
Postage cost is calculated by weight.

 

If you require your order urgently, please contact us prior to placing your order to ensure we can meet your deadline.

In the unlikely event an item of your order is not available, you will be refunded.

Returns

Return or exchange within 14 days of receiving your order.
Items must be in their original condition with tags and packaging intact.
No return on sale merchandise.

Please allow 7 days for your exchange or refund to be processed
Please post back to us at:

Soapopera  Returns

27 Olinda Monbulk Rd
Olinda
Victoria 3788

Return postage is at the customer’s expense.
Please include a note with your details and requirements.
If you have requested an exchange please include a self-addressed parcel.

If you have received an item incorrectly please contact us prior to returning
Only goods originally purchased online can be returned following the above procedure, in store purchases must be returned to the store

For further information please contact us at sales@soapoperasoaps.com.au or phone (03) 9751 0223